Last Updated: August 5, 2026
Career Hound ("us", "we", or "our") operates the website https://careerhound.io (the "Service").
1. Information We Collect
- Account data, including your email address, account identifier, account creation and verification information, and authentication records.
- Payment and subscription data, including Stripe customer and checkout identifiers, purchase amount and currency, plan, billing interval, payment and subscription status, and access or renewal dates. Full payment card details are provided directly to Stripe and are not stored by Career Hound.
- Communications and marketing lead data, including email addresses and messages submitted through our contact, feedback, registration, or purchase flows, and whether a follow-up email has been sent.
- Technical data, including your IP address, browser and device information, operating system, general location inferred from your IP address, timestamps, and referral information.
- Analytics identifiers, including cookie and local-storage identifiers, anonymous identifiers, and identifiers associated with your account, such as your email address.
- Usage and error data, including pages viewed, searches, filters, interactions with the Service, payment events, log data, errors, and diagnostic information.
- Job-search and onboarding preferences, including search terms, preferred roles and locations, salary preferences, experience level, work arrangements, job-search challenges, and jobs you have liked, disliked, or visited. Some of this information is stored locally in your browser.
2. Data Collection Methods
- We collect information directly from you, automatically when you use the Service, and from service providers such as Stripe. We use cookies, local storage, logs, and similar technologies to collect technical and usage information.
3. How We Use Information
- Authentication and account management: to verify your identity, send sign-in links, provide access to your account, and maintain your account.
- Payments and subscriptions: to process purchases, manage subscriptions and access, handle cancellations or refunds, and maintain transaction records.
- Providing job search: to process searches and filters, display relevant jobs, remember your preferences and onboarding choices, and provide liked, disliked, and visited-job features.
- Customer support: to respond to contact and feedback messages, troubleshoot problems, and send important account or service communications.
- Analytics: to understand how people find and use the Service, measure feature and campaign performance, and improve the Service.
- Security: to control request rates, detect and prevent fraud, abuse, and unauthorized access, protect users and the Service, enforce our terms, and comply with legal obligations.
- Diagnostics: to monitor reliability and availability, investigate errors, and resolve technical problems.
- Marketing: where permitted by law, to send promotional messages and offers, follow up about incomplete registrations or purchases, and display and measure advertising. You may opt out of promotional emails by contacting us at [email protected].
4. Data Sharing
- We share personal information with service providers only as needed to operate, support, secure, analyze, and market the Service. These providers include:
- Stripe, for payment and subscription processing.
- Postmark, for delivering account and service emails.
- PostHog, for product analytics, usage measurement, and error monitoring.
- Microsoft Advertising, for advertising and campaign measurement.
- Hosting, database, and infrastructure providers that store data and keep the Service running.
- We may also disclose personal information when required by law, legal process, or a government authority, or when reasonably necessary to protect our rights, users, property, or the security of the Service.
- If Career Hound is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of its business or assets, personal information may be disclosed or transferred as part of that transaction.
5. Children's Privacy
- We do not knowingly collect any personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
6. Updates to the Privacy Policy
- Users will be notified of any updates to this Privacy Policy via email.
For any questions or concerns regarding this Privacy Policy, please contact us at [email protected].